The purpose of this Privacy Policy is to inform how ADVANT collects, processes, and protects the personal data gathered through the Website and/or customer service telephone lines, so that Users can freely and voluntarily decide if they wish to provide their personal data through the forms provided for this purpose.

We remind you that any personal data that ADVANT may collect through the Website or through various communications with the User will be treated with absolute confidentiality. ADVANT commits to keeping this data secret and guarantees the duty to protect it by adopting all necessary measures to prevent its alteration, loss, and unauthorized processing or access. However, the transmission of information over the Internet is not completely secure; therefore, although ADVANT will do its best to protect the User's data, it cannot guarantee its security during transit to the Website. All information provided by the User is sent at their own risk. Once the User's data is received, ADVANT will use strict procedures and security features to prevent any unauthorized access.

Who is the controller of your data?

ADVANT sometimes acts as the controller of personal data and, in other cases, as a processor on behalf of other controllers, mainly the real estate assets being marketed.

Identity: ADVANT CENTER OF EXCELLENCE 1, S.L.U. with tax ID B-23888241 and ADVANT CENTER OF EXCELLENCE 2, S.L.U. with tax ID B-23888621

Postal address: Calle Fila 8, 46550, Albuixech (Valencia)

Email: compliance@advantcoe.com

What are the purposes of processing your data?

Through this Website, ADVANT collects and processes your personal data for the following purposes:

1. To handle and manage your requests, complaints, and suggestions. We will use your identifying data, including your telephone number and email address, directly or through real estate agents (Agentes de Propiedad Inmobiliaria), who act as processors, to handle and manage any request you make to us.

2. Communication of data to the owner or marketer of the property. ADVANT may disclose your data to the owner or marketer of the real estate asset in which you have shown an interest, so that they can manage your request.

3. To handle and manage your reservation. We will use your data to manage your requests to reserve assets and, if both parties confirm their interest in the sale and purchase, to carry out the steps necessary for it to be completed, either directly or through sub-processors such as property administrators, administrative agencies (gestorías), and lawyers.

4. Prevention of money laundering and terrorist financing. Where required by law given the nature of the transaction, your personal data will be processed in order to comply with the regulations on the prevention of money laundering and terrorist financing.

5. To manage the sending of our own and third-party commercial information and prospecting. Provided you have given your consent in the corresponding checkbox, we will use your data to send you commercial communications related to the real estate sector that we believe may be of interest to you, by any means, automated or not (mail, WhatsApp, SMS, MMS, Internet, telephone…). In order to personalize the offers, we sometimes create commercial profiles with the information you provide (place of residence, stated interests, etc.)

6. To carry out specific internal control and quality campaigns.

What is the legal basis for processing your data?

1. The legal basis for handling and managing your requests is the existence of a contractual and/or pre-contractual relationship.

2. The legal basis for disclosing your data to the company that owns or markets the property is the performance of the contractual relationship.

3. The legal basis for handling and managing your reservation is the performance of a contractual relationship.

4. The legal basis for processing your data in order to comply with the regulations on the prevention of money laundering and terrorist financing is compliance with a legal obligation.

5. The legal basis for managing the sending of our own and third-party commercial information and prospecting is your consent.

6. The legal basis for carrying out specific internal control and quality campaigns is legitimate interest.

How long will we keep your data?

The data obtained in order to handle and manage your requests and reservations and to send our own and third-party commercial communications will be kept for as long as your relationship with us is maintained, and even after it ends, for the period necessary for the formulation, exercise, or defense of claims and legal obligations, always being duly blocked.

The data obtained for the purpose of complying with the regulations on the prevention of money laundering and terrorist financing will be kept for the legal period of 10 years.

Who may be the recipients of the data communication?

The data collected by ADVANT through the website may be disclosed to the owner or marketer of the property, in particular to Aliseda Servicios de Gestión Inmobiliaria, S.L.U, Anticipa Real Estate, S.L.U. and Canal de Venta Excent, S.L.U, in order to ensure the proper processing of your request where the marketing is not carried out directly by ADVANT.

What are your rights when you provide us with your data?

Anyone has the right to obtain confirmation as to whether or not ADVANT is processing personal data concerning them.

You have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

On certain occasions, you may request the limitation of the processing of your data, in which case we will only keep it for the exercise or defense of claims.

In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. ADVANT will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

You can also object to receiving our commercial offers.

Data subjects have the right to data portability.

Likewise, you have the right to withdraw the consent given at any time.

To exercise your rights, please notify us in writing to ADVANT, indicating your name, surname, and address, at the email address compliance@advantcoe.com or at the postal address Calle Fila 8, 46550, Albuixech (Valencia). In any case, you are informed that if there are reasonable doubts about your identity, additional information may be required in order to identify you correctly, for example, your identity document.

We inform you of your right to file a complaint with the Supervisory Authority (AEPD).

Additional Information

Minors: Children under 16 years of age must refrain from providing us with their personal data.

Data update: You agree to immediately communicate any modification of your data, so that the information held by ADVANT is always up-to-date and free of errors.

Links: The Website may contain links to other websites. Please note that we are not responsible for the privacy and data processing of other websites. This Privacy Policy applies exclusively to the information collected on the Website. We recommend that you read the privacy and data processing policies of other websites that you link to from our Website or otherwise visit.